How fees work
What you pay depends on how you pay. Each answer is here in plain words, and the front desk goes through yours before your first visit.
Insurance we work with
We bill many kinds of plans and tell you whether we are in network with yours before you book. The list is by type of plan, not by company. The front desk checks your plan card.
Most PPO plans
Medicare
Workers' compensation
Auto injury coverage
If you pay yourself
If you do not use insurance, you pay for each visit on the day. We tell you the fee before you book, and we do not bill your plan. Classes are paid for on their own, and the front desk explains how before you join.
Receipts for reimbursement
If your plan may reimburse you for care outside its network, we give you a detailed receipt, sometimes called a superbill, to send in. Your plan decides whether it pays you back.
An estimate in advance
If you pay without insurance, we give you a written estimate before your first visit: what we expect each visit to cost and what it includes. This is your right under federal law. If a bill ever comes in $400 or more above your estimate, you can dispute it.
Checking your benefits
Our front desk checks your benefits and calls you with what they find, before your first visit. Your plan has the final say on what it pays. Your copay, deductible and coinsurance are set by your plan.
What the first visit includes
Your evaluation is about an hour with a physical therapist, in a private room. We listen, we look at how you move, and we agree on a plan with you. An internal exam is part of it only if you want one.
Questions about paying
Does my plan cover this, and do you take Medicare?
We bill many kinds of plans, including most PPO plans, Medicare, workers' compensation and auto injury coverage. Your plan decides what it pays. We check your benefits and call you before your first visit.
What if I pay myself?
We give you a written estimate before your first visit, and you pay for each visit on the day. If your plan may reimburse you, we give you a detailed receipt to send in. Your plan decides whether it pays.
What if my problem came from work or a car accident?
Tell us who your adjuster is. Your state decides who may direct your care, and the front desk checks what your claim needs before your first visit.
Want to know what you would pay?
Call the front desk with your plan card, or ask for a written estimate.